Julien Rio

AVP International Marketing, RingCentral

Takes part in

  • REwork APAC SummitView Full Event

  • 16:00 - 16:20

    Creating communication efficiencies with a decentralised and diverse multi-location business

    By Rae Knapp-Robinette Process Improvement Manager, BOC Limited

    Elgas, a subsidiary of BOC Limited, attributes its success to the long-term customer relationships its local branch teams have developed around the country. When you introduce a centralised, cloud-based communications solution to drive overall efficiencies and support the needs of an increasingly hybrid working environment, how do you maintain this hyper-local employee and customer experience?

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