Susan is currently working as the Cloud Engagement Lead with Origin. She has had a long and successful career in IT and has worked for both the Private Sector and Government organisations. Susan has extensive multi-site experience and specific expertise in stakeholder engagement, education and training, delivery, vendor management, project management, account management and contract management. Susan is currently responsible for the engagement between the business and technical support teams, managing and facilitating training in Cloud Technologies, Project Management, the IT Internship program and Departmental Communication. Susan is focused on recognising and acting upon opportunities to improve operational efficiencies. She is accredited in both Azure and AWS Cloud foundational technologies and works within an ITIL framework. Using strong communication and interpersonal skills to foster and maintain relationships with internal and external stakeholders, Susan actively promotes cultures of ownership, improving relations and ultimately, the quality of service. She is a proud Pride Ally and strong supporter of diversity and inclusion. In her spare time, Susan enjoys spending time with family and friends, a good crime documentary and thanks to Covid lockdown, has recently discovered yoga and crochet (she did not learn how to make her own bread).